If you need to make a claim, it is imperative that you follow the claims conditions in your policy. Typically, centre around on the following:

• Immediately notify us of any event or circumstances which might give rise to a claim together with preliminary details. In the case of Theft and/or Malicious Damage, notify the police who will provide a crime reference number.
• Make no admission of liability or offer any part payments.
• Provide such written evidence of the claim as may be required as soon as possible.
• If a Writ or Summons is received, this should be sent to us at once unanswered, as any delay could prejudice your Insurers and thus your right to receive indemnity under the policy.